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Service Oriented Architecture for Offering Outsourcing Solutions

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14. Do you have any information about outsourcing the total human resources function (all of the various processes, not just payroll and benefits)?

Profile of a Startup

The objective of the new outsourcer, Exult, is a truly colossal undertaking. Founded in November 1998, the company aims to become the entire human resources (HR) department for all the "Global 500" companies. Typically, each of those companies currently has 200-500 people working in their HR departments. Exult will take on all of those employees; all the companies' hardware and software that provides the information technology (IT) backbone for the HR functions; and all the HR processes that the departments currently perform. Over time, Exult seeks to cut costs; improve service levels, and add HR processes that the Global 500 companies may not currently have. The goal is daunting, but Exult already has in place the six key ingredients it believes are necessary for success.

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Our January 2000 issue includes two articles that highlight some of the trends predicted for HR in 2000. They are Internet Enhances Outsourcing and Behind the Scenes.

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