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Outsourcing FAQ

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6. How can we build flexibility into our outsourcing agreement?

In today's rapidly changing business environment, outsourcing contracts must provide for flexibility. It is a certainty that a buyer's business objectives or technology will change during the contractual term of an outsourcing relationship. Failure to provide for flexibility in a contract is one of the top reasons outsourcing relationships become less than satisfactory (for both parties). You can read more on this subject in the articles in our March 1999 issue.

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