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Question List

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Question List

1. What is outsourcing? (video)
   
   
2. Is "contracting" or "contracting out" just different terminology for "outsourcing"?
   
   
3. What exactly is BPO?
   
   
4. Why is outsourcing sometimes not successful?
   
   
5. What is the best length for an outsourcing contract?
   
   
6. How can we build flexibility into our outsourcing agreement?
   
   
7. I am looking for a supplier/vendor/provider.
   
   
8. I need to know how outsourcing transactions are priced.
   
   
9. What is bundling?
   
   
10. Where can I find information on how to construct an effective outsourcing contract?
    
    
11. How can we find more customers for the outsourcing services our company offers?
    
    
12. Do you have any information about outsourcing the total human resources function (all of the various processes, not just payroll and benefits)?
    
    
13. Can you give me some examples of the use of incentives in outsourcing for performance-based or contingency-based contracts?
    
    
14. How can I get a subscription to the OutsourcingJournal?
    
    
15. What are shared services?
    
    
16. How are joint ventures used in outsourcing?
    
    
17. Where can I find case studies and real-life examples of outsourcing relationships?
    
    
18. What is a SLA?
    
    
19. I need information on how to set effective service levels.
    
    
20. What is the difference between a 3rd party logistics provider and a 4th party logistics provider?
    
    
21. What is co-sourcing?
    
    
22. We are considering outsourcing but don't know what to do about our software licenses. Are we supposed to cancel them or transfer them to the supplier?
    
    
23. What is a Business Service Provider (BSP)?
    
    
24. Our company wants to outsource a particular process. What are the first steps? Also, is there a "cookie-cutter" approach to outsourcing?
    
    
25. If the relationship is not working well for either or both parties, can the outsourcing contract be renegotiated; and, if so, when?
    
    
26. What is a "context" function?